Shopping FAQ
Have questions about shopping at Goodwill Dallas? Learn what you’ll find in our stores, how often new items arrive, and how every purchase supports your community.
Shop Goodwill Dallas
Frequently Asked Questions
We are ready when you are! Most Goodwill stores in Dallas are open Monday through Saturday from 9 AM to 9 PM, and on Sunday from 10 AM to 7 PM. Hours can vary slightly by location, so we recommend checking our Store Locator for specific details.
Finding your nearest thrift destination is easy. Use our Store Locator to search by zip code or city. You’ll see a map of nearby locations, hours, and directions so you can plan your route.
Yes! Clothing items may be returned or exchanged for store credit within three days of purchase with a receipt and original tag attached. All other items are final sale.
We accept a variety of payment options, including cash, major credit cards, and debit cards for maximum convenience.
Our stores are full of surprises! You can find gently used clothing for the whole family, furniture, home decor, electronics, books, toys, and so much more. Since we restock throughout the day, our inventory is always fresh. You never know what you might discover!
Yes! Seasonal items are a big part of what makes Goodwill special. Halloween, in particular, is one of our biggest seasons, with costumes, decorations, and more to help you celebrate in style.
When you thrift and shop at Goodwill, you help extend the life of pre-loved goods and keep usable items out of local landfills. Every purchase supports a culture of reuse, reduces waste, and encourages greener choices in our community. Thank you for making a positive impact on the planet—one find at a time!
New items arrive daily, so you’ll always find fresh selections at Goodwill Dallas—more fresh items than any other thrift store in North Texas.
Yes! Our stores are treasure troves for unique, vintage, and one-of-a-kind finds, from retro fashions to rare collectibles.
Absolutely! Keep an eye out for designer labels and upscale brands in our stores. Select locations even have boutique sections for premium finds.
We’re committed to making thrift shopping accessible for everyone. From clothing and shoes to everyday household essentials, our prices are designed to fit any budget, and about 50% of the items on the sales floor are discounted every day, so there’s always a great deal to find.
Yes! Goodwill gift cards make the perfect present for anyone who loves a great find.
Absolutely! Many of our store locations have donation centers on-site so you can drop off gently used items before or after you shop.
Yes! We love helping you save. Our popular Color of the Week sale gives you 50% off items with a specific color tag. Follow us on social media for the latest updates on sales!
This is the best part: Your purchase creates opportunities for employment for people with barriers. The revenue from our stores funds free job training and career placement services for people across North Texas. By shopping with us, you are directly helping your neighbors find employment and independence.
At this time, we are unable to accommodate individual volunteers. However, we proudly offer meaningful volunteer opportunities for corporate volunteer groups.
