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+7 (212) 3323 33 33
+7 (212) 3323 33 33
Goodwill Dallas > FREE Tax Services


You Earned It, Keep More of It


Goodwill partners with the Internal Revenue Service to have your federal tax return prepared, e-filed and direct deposited for FREE. You don’t need to pay $200 or more for simple tax preparation!

IRS-certified volunteers will prepare your taxes and ensure you get the largest refund for which you qualify. Tax returns are prepared by IRS-certified preparers and are filed online through secure IRS systems. You may also be eligible for the Earned Income Tax Credit (EITC) when you file.

Three Convenient Locations

Goodwilll’s Tax Drop-Off Service offers a convenient way for working individuals and families to get their taxes done around their work schedules. Call for information. In most cases, tax returns are ready in just seven days.

Jim Collins Family Center
3020 N. Westmoreland Rd., Dallas, TX 75212
214-638-2800 x147
Walk-ins welcome between 8:30 a.m. to 3:30 p.m.

Job Connection Center
1661 E. NW Highway, Garland, TX 75041
By appointment only!
*Paperless Site – Email address required to obtain tax documents

Job Connection Center
919 W. Main St., Lewisville, TX 75067
By appointment only!
*Paperless Site – Email address required to obtain tax documents

File Online

United Way also offers free tax preparation online at MyFreeTaxes.com. This service is free for individuals earning $66,000 or less per year. Free phone help is also available.

Frequently Asked Questions


  • Social Security Cards or Individual Tax Identification Number for yourself and dependents
  • Photo ID


  • W-2 Form – Wage and Tax Statement
  • 1099 Form – Interest Income (1099-INT), Unemployment
  • Compensations (1099-G)
    • Miscellaneous Income (1099-MISC)
    • Dividend Income (1099-DIV)
    • Retirement Plan Distribution (1099-R)
    • Cancellation of Debt (1099-C)


  • Child and Dependent Care Expenses
  • 1098-T Form – Tuition Statement
  • 1098-E Form – Student Loan Interest Statement


  • Health Insurance Marketplace Exemption Certificate
  • 1095-A Form – Health Insurance Marketplace Statement
  • 1095-B Form – Health Coverage

If you earn $57,000 or less per year you qualify for free tax assistance at Goodwill. Visit one of our three convenient locations. If unsure about eligibility or have questions, contact Dan Ayers, Goodwill Dallas’ Asset Growth Manager, at 214-638-2800 ext. 147.


Goodwill provides tax assistance year-round. Our busiest season is mid-January to April 15, but tax filers can call us any time to schedule an appointment. We assist families who may need to file multiple years of tax returns as well as those who have filed tax extensions.

If you haven’t received your refund yet, go to Where’s my refund on the IRS website.

You qualify for EITC if:

Our VITA volunteers will help you determine whether or not you qualify for EITC and other tax credits.

IRS requires taxpayers to keep copies of their prior-year tax returns for at least three years. For example, you should keep copies of your 2016 tax return until 2019.

Yes. We provide tax services in both English and Spanish. Please call 214-638-2400 x 147 to schedule an appointment with one of our bilingual volunteers.

Email volunteercoordinator@goodwilldallas.org or call 214-638-2800, ext.244 to reach our Volunteer Coordinator.

You can use MyFreeTaxes.com. If your individual or combined household income is $66,000 or less, you can file your federal and state taxes for free! This free and secure, do-it-yourself option utilizes H&R Block software and is made possible through United Way Worldwide.


If you have questions while filing your taxes, free telephone assistance is available Monday through Saturday until 9 p.m. by calling 1-855-MY-TX-HELP

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