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CSR Volunteer

Goodwill Dallas > CSR Volunteer

Community Service Restitution (CSR) – Court Mandated

If you need Community Service Restitution (CSR) – Court Mandated hours for a ticket, probation, or any legal reason, please follow the steps below:


Please note that you will not be able to start your Community Service Restitution (CSR) – Court Mandated hours immediately.

You must complete ALL FOUR steps below prior to starting your community service hours at Goodwill Dallas.


1.To register, click the Orientation Registration Button below and select the (CSR) – Court Mandated Orientation session you wish to attend. You will be prompted to complete a volunteer application.

2. Complete the background check paperwork that has been provided to you via email. The background check will be run at no cost to you.

If you have the following charges on your record, you will NOT be eligible to volunteer at Goodwill Dallas.

  • Assault, battery, harassment or any violent crimes
  • Any incident involving children
  • Weapons
  • Solicitation of illegal services
  • Robbery
  • Theft

3. Attend a one-hour orientation (prior to beginning service hours). Upon completion of orientation, you will be credited one service hour. You MUST bring following items to orientation: 

  • ​Photo ID
  • Social Security Card or Number
  • Court-issued paperwork

4. After orientation, your background check will be processed. If approved, you will receive an approval email from the Volunteer Coordinator within two business days and can begin scheduling your hours.

2020 Volunteer Program Changes

As of March 1, 2020, Goodwill is only offering CSR opportunities at the following retail locations:


451 W I-30, Ste #100, Garland, TX 75043

Lake June

7812 Lake June Rd, Dallas, TX 75217

Lewisville Main Street 

919 W Main St, Lewisville, TX 75067


6104 Alma Dr, Plano, TX 75023

North Irving 

2935 N Belt Line Rd, Irving, TX 75062


3020 N Westmoreland Rd Ste B, Dallas, TX 75212

If you are currently volunteering at a location not listed, you will need to move to one of the locations above after March 1,2020.

All shifts must be scheduled in advance in CERVIS. Shifts are first come first served.

As a reminder, all hours moving forward will be recorded in CERVIS. We will no longer have paper timesheets. You can access your hour accrual total and time sheet in your CERVIS account.  If you require a formal letter or signed documents upon completion of your hours, please make that request in writing at least 2 business days in advance of the date you need it. Send request to the Volunteer Coordinator at volunteercoordinator@goodwilldallas.org .

Requests made via voicemail or in person will not be accepted.