Man working at Goodwill

At Goodwill we offer a full spectrum of job training services to ensure our clients’ success, these are the services we offer:

Provides individuals with little or no work experience an environment to learn the soft skills of a job. Individuals learn how to interact with coworkers and supervisors as well as what it means to be a successful employee.
Individuals learn to navigate the social aspects of a work environment. They learn concepts such as how to cope with criticism, conflict resolution, and problem-solving using a curriculum developed by Goodwill Industries International.
Placement staff helps the client develop a professional resume and cover letter.
A job skills trainer coaches a client to be successful in an interview. Participants attend mock interviews that are taped and the team reviews how the client can improve their presentation skills and body language.
A job coach trains a new employee on their job duties using job aids. The job coach assists the client for a full shift during the first two weeks of employment and the job coaching assistance fades as the client becomes engaged and capable of handling their job assignments.
This customer service support training program includes a computer literacy program certified through DCCCD. This short term pre-vocational training program is certified through Workforce Solutions of Greater Dallas. Clients learn Microsoft, Word, Excel, Outlook, and Data Entry skills.
Clients work with the placement staff to identify jobs that suit their employment goals. Our staff coaches the client and interacts with the employer to provide retention services.

Our Job Connections Centers are free community resources for finding employment. The Centers are located in Dallas, Garland, and Lewisville. Whether you are unemployed, under-employed, or looking for a change in career, our employment specialists can help you develop and improve your job prospects.

Call or visit a location closest to you:


3020 N. Westmoreland Rd., Dallas TX 75063
T. 214-638-2800 x185
F. 214-638-7926
Hours of operation: Walk-ins accepted Tuesdays & Thursdays 10:00 AM – 12:30 PM.  All other times by appointment only. 


1661 E. Northwest Highway, Garland, TX 75041
T. 214-227-5549
F. 214-227-5592
Hours of operation: Monday-Friday 10:00 AM – 5:30 PM.  


919 West Main Street Lewisville, Texas 75067
T. 972-436-3681
F. 972-436-3742
Hours of operation: Monday-Friday 9:00 AM – 5:30 PM.

Please contact 214-638-2800, ext. 185 for more information on Employment and Job Training Services and on Work Adjustment Training Services.